TERMS & Conditions

 

Postage

These Terms and Conditions are the standard terms for the sale of goods by Viking Cricket Limited, a company registered in England and Wales under company number 11402320 who's registered office is 8 The Kingfishers, Silsden, West Yorkshire, BD200NX.


Our goal when you place an order with us online it too have your goods delivered within 4-5 days UK time and around 7-14 days worldwide if possible. We will send you email confirmations when you purchase and when your order is fulfilled. 

When purchasing goods, please make sure to choose the correct shipping options so we don't have to delay sending your goods.

We are happy for customers to collect goods from our Silsden shop.

All orders need a contact phone number for delivery of your items.


International Orders

Additional charges by customs must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. If you are unsure of these, you should contact your local customs office for further information. Customs forms for all international packages list the value of your order's contents.

If you don't see a postage option for your country please don't hesitate to contact us at info@vikingcricket.co.uk and we will add it to our list.


Security and Privacy Including GDPR rules

Our website is protected by SSL to keep your data safe and secure. On checkout pages, we’re Level 1 PCI compliant and use 128 bit SSL encryption.

When you check out on our store, you'll see a lock icon or word Secure in your browser. 

Viking Cricket is committed to protecting the privacy of users. This statement explains how we collect and use the information which you give us. Our website does not collect any personal information about you, however, certain information that you provide helps us to monitor our web site service and provide you with the services that you are entitled to as a visitor to our website.

We accept credit card payments. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. You may send your credit card information via phone, mail or over the Internet. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Here at Viking Cricket, we are committed to maintaining the trust of our customers, and pledge to keep your data safe. We will not sell, rent or trade our email lists, and our policy below details how we store, collect and protect your personal data.

When you register or order products or services on www.vikingcricket.co.uk, you will be asked to provide certain information about yourself, including your name, contact details and credit or debit card information.         

We may also collect information about your usage of our website as well as information about you from any written feedback that you send us. Your information will ensure that you have access to all parts of our website, and will allow us to supply the goods or services that you have requested. It will also enable us to bill and contact you when necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.        

We may e-mail existing customers from time to time with new product news, promotions and offers, but you will always be given the opportunity to unsubscribe to prevent receiving unwanted e-mail. We promise not to sell or divulge your information to any direct mail or other mailing list companies.  Data collected by this site is used to:        

a.    Fulfil and deliver customer orders.    
b.    Process credit & debit card payments.    
c.    Administer and enhance the site and service.    

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.          

Unless required to do so by law, we will never share, sell or distribute any of the information you provide to us without your consent.

When you visit www.vikingcricket.co.uk we use a third party service, Squarespace built in Analytics, to collect some routine information and behaviours of our visitors. We do this to find out important information such as which pages on our website are most visited. This information is completely anonymous, and collects no personal information. We do not make, nor allow squarespace to make, any attempt to find out the identities of people visiting our website.  

When you purchase a product from Viking Cricket, we will store your name, address data, email and contact number in our secure online storage system. You may, of course, purchase products in person at our workshop in Huddersfield or in Silsden without supplying any of the aforementioned details. Please note, we will never share any of this personal data supplied as a result of purchasing from Viking Cricket, without your explicit consent.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at info@vikingcricket.co.uk.

We comply with the United Kingdom Data Protection Act 1998. This data privacy policy forms part of the terms of use of this website and is governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the English Courts.       

This privacy policy, along with the ways we store our data, has been updated 25th May 2018, to reflect the updated GDPR regulations on storing information.

If you have any concerns about your personal data please dont hesitate to call us or drop us an email.


Unanswered

 

If you are unsure or have any questions then please don't hesitate to call us on 07866371437 or email us at info@vikingcricket.co.uk and we will try to help with your query as quickly as possible.